How can I upgrade my ticket?

Because we value your security, TicketBooth does not store your financial information in our system therefore we will not be able to create additional charge to your card for the same transaction. We suggest you to contact the event organiser for ticket upgrade approval.

Once approved, kindly repurchase your preferred ticket/s and then contact us (include approval email) so we can cancel and refund your previous ticket/s. Please note, booking fees are non-refundable.

Note: Please use the same email as your first order at checkout so the tickets will fall within the same account.

This will allow us to action a swap of orders. This is imperative because if you fail to do so, we will be not able to swap or refund any tickets.

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